The General Principles of our Privacy Statement

  1. The purpose of this privacy statement is to set out how we collect, use, share and otherwise process your personal information when you use this Site, register or apply online for any SMPPS products or services, or when you contact us electronically.
  2. When you engage with us, you trust us with personal information about yourself and your dependents.
  3. You have the right to object to the processing of your personal information. It is voluntary to accept these terms and conditions. However, we require your acceptance to enable you to use this site and to provide you with services such as activating and servicing your policy and benefits, where applicable.
  4. How we collect your Personal Information:
    1. Whenever you use the Site, complete an application form, contact SMPPS electronically, or use one of the products, services, facilities, tools or utilities offered by SMPPS on the Site, we will collect your personal information.
    2. We may have collected your information from other sources. If you share your personal information with any third parties, we will not be responsible for any loss suffered by you, your dependents, your beneficiaries, spouse or employees.
    3. You understand that when you include your spouse and dependents on this site or on d6 communicator application, we will process their personal information in line with the terms and conditions of this site and/or for the activation of a policy or benefit and to pursue their legitimate interest. We will furthermore process their information for the purposes set out in this privacy statement.
    4. If you are giving consent for a person under 18 (a minor) you confirm that you are a Competent Person and that you have authority to give their consent for them.

Collect, Share And Use Personal Information

  1. You agree that we may process your personal information for all purposes that relate to the Site and the products, services, facilities, tools or utilities offered on the Site as informative and successful as possible, it is necessary for SMPPS to find out exactly what you need and want.
  2. Where applicable and to the extent appropriate, you confirm that we may share your personal information within our own group of ECD centers for:
    1. Administration
    2. The provision of SMPPS services, benefits and infrastructure to help you in your quest for quality early childhood development.
  3. You also confirm that we may share and combine all your personal information for any one or more of the following purposes:
    1. Market, statistical and academic research.
    2. To effectively scaffold each child’s learning and development according to their personal needs.
  4. Your privacy is important to us and we will therefore not sell, rent or provide your personal information to unauthorised third parties for their independent use, without your consent.
  5. You agree that we may transfer your personal information outside South Africa:
    1. If you give us an email address or postal address that is hosted outside South Africa.
    2. If we obtain the relevant permission for prior processing.
    3. We will ensure that any country, company or person that we pass your personal information to agrees to treat your information with the same level of protection, as we are obliged to.
  6. You agree that we may communicate with you electronically.
  7. We may process your information using automated means (without human intervention in the decision-making process) to make a decision about you or d6 communicator application for any product or service. You may query the decision made about you.
  8. Please let us know if you do not wish to receive any direct telephone marketing from us.
  9. Please also let us know if you do not wish to receive any direct electronic marketing from us. We will store your personal information for the purpose to action this request and action it as soon as reasonably possible.

Location Data

  1. Once you have given the Site access to your location, we collect the latitude and longitude of your device/s as well as information relating to your movement. Your location can be determined using the following:
    1. GPS
    2. IP address.
    3. Sensor data from your devices.
    4. Cell phone towers and Bluetooth-enabled devices near your device.
  2. If you would no longer like us to collect location data, you may adjust your device settings. This will have an impact on certain features on the Site, such as the ability to locate you in case of emergency.

Protection of your Personal Information

  1. SMPPS values the information that you choose to provide and will take appropriate, reasonable technical and organisational steps to protect your personal information from loss, misuse or unauthorised alteration.
  2. The information SMPPS has concerning our Data Subjects is stored in cloud based, password protected databases to ensure the privacy and confidentiality of that information.
  3. When you use the products, services, facilities, tools or utilities provided by SMPPS on the Site, you may be given an access number, username, password and/or personal identification number (PIN). You must always keep your username, access card, and password and/or PIN a secret and ensure that you do not disclose it to anyone.

Correction of Personal Information

  1. You have an obligation to notify us if any of your personal information held by SMPPS changed or is no longer valid to ensure our records are up to date, you can e-mail us or you can phone.
  2. Please note that we are entitled to charge a legally allowable fee for this service and will let you know what it is at the time of your request.
  3. You have the right to ask us to update, correct or delete your personal information. Where we cannot delete your personal information, we will take all steps to make it anonymous and de-identify it. You agree that we may keep your personal information until you ask us to delete or destroy it or the required legal time frame comes due. This is unless the law requires us to keep it or dispose thereof.

Personal Information Held By Or Disclosed By You Or SMPPS To A Third Party

  1. Because SMPPS is not responsible for any representations or information or warranties or content on any third party website (including third party websites linked to this website, websites facilitated by us or websites that serve as social networks like Facebook or Twitter), SMPPS does not exercise control over the privacy policies of these third parties and you should refer to the privacy policy of these third parties to see how they protect your privacy.
  2. SMPPS may enter into arrangements with its partners and other third party suppliers in order for them to provide services to you. Those arrangements may require us to disclose your personal information to them:
    1. If a third party asks us for any of your personal information, we will share it with them only if:
      1. You have already given your consent for the disclosure of this information to that third party.
      2. We have a legal or contractual duty to give the information to that third party.
    2. You agree that your personal information may be shared with third parties such as academics and researchers, including those outside South Africa. We ensure that the academics and researchers will keep your personal information confidential and all data will be made anonymous to the extent possible and where appropriate. No personal information will be made available to a third party unless that third party has agreed to abide by strict confidentiality protocols that we require. If we publish the results of this research, you will not be identified by name.
    3. If we want to share your personal information for any other reason, we will do so only with your permission.
  3. If we become involved in a proposed or actual merger, acquisition or any form of sale of any assets, we have the right to share your personal information with the third parties in connection with the transaction. In the case of a merger, acquisition or sale, the new entity will have access to your personal information. The terms of the Privacy Statement will continue to apply.

Cookies, E-Mail Tracking Pixels And Online Advertising

  1. SMPPS uses cookies. We use the word “cookie” to refer to information that is sent from the Site to your hard drive, where it is saved. In this way, the next time you use the Site, SMPPS will know who you are and that you have visited the Site before. We also collect information about how you use the website, your preferences and past browsing history.
    1. Users Cookies
    2. Commenters Cookies

Changes to this Privacy Statement

  1. SMPPS may amend this privacy statement at any time. We will give you notice of any material changes within a reasonable time, however, we recommend that you familiarise yourself with this privacy statement regularly.
  2. The most updated version of this privacy statement will govern the respective rights and obligations between you and SMPPS each time that you access and use the Site.
    1. Which laws apply to this Privacy Statement
      1. The laws and regulations of the Republic of South Africa govern this privacy statement, and you consent to the jurisdiction of the South African courts in respect of any dispute, which may arise out of or in connection with the formation, interpretation, substance, or application of this privacy statement.

Use Personal Information Contrary To The Privacy Statement

  1. If you believe that we have used your personal information contrary to this Privacy Statement, you must first attempt to resolve any concerns with us. If you are not stratified after this process, you have the right to lodge a complaint with the Information Regulator, under the Protection of Personal Information Act.
  2. The contact details are:

Postal Address:

The Information Regulator (South Africa)
33 Hoofd Street
Forum III, 3rd Floor Braampark
P.O Box 31533 Braamfontein, Johannesburg, 2017

Telephone Number: +27 (0) 10 023 5207
Fax Number: (011) 403-0668
Complaints email:
General enquiries email: